Data Protection

Bd9998 Privacy Policy — Your data is our responsibility

Bd9998 takes your personal data seriously. This Privacy Policy clearly explains what information we collect, how it is stored, and what rights you have.

Last updated: January 2026

We Protecting your privacy Committed

A quick overview of the measures bd9998 has in place to protect your information.

SSL encryption

All your data is protected with 256-bit SSL encryption. Every step — from accessing the website to making a payment — is fully encrypted.

Secure Data Storage

Your personal information is stored on secured servers with multi-layered protection active at all times to prevent unauthorized access.

Not Shared with Third Parties

Your information is never shared with any third party except where required by law. Your privacy is entirely in our hands.

Limited Data Collection

Only the information necessary to provide our services is collected. No excessive or unnecessary data is gathered.

KYC verification security

Documents submitted for identity verification are stored with the highest level of security and safely archived once verification is complete.

User Rights

You may view, correct, or request deletion of your personal information at any time. Your rights are our top priority.

1. Introduction

Welcome to bd9998. Our Privacy Policy ensures full transparency about how your personal information is collected, used, and protected. By using the bd9998 website or mobile app, you agree to this Privacy Policy.

We believe every user's data belongs to them. bd9998 only collects what is strictly necessary to provide its services, and we follow international standards in technology and practice to keep that data safe.

This Privacy Policy has been written with Bangladeshi users in mind so that every member can easily understand it. If any part is unclear, please reach out to our support team.

Important: This policy may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the updated policy.

2. Data Collection

Bd9998 collects information in two main ways — directly from you and automatically while you use the platform.

Directly Collected Information

  • Name, mobile number, and date of birth (collected at registration)
  • National ID number or passport number (collected during KYC verification)
  • Mobile Banking/Nagad/Rocket number (during deposit and withdrawal)
  • Messages and complaint data sent to support

Automatically Collected Information

  • IP address and device type
  • Browser & Operating System Information
  • Log of time spent on the platform and pages visited
  • Game History & Transaction Records
  • Cookies and session data
Data Type Reason for Collection Required?
Name & Mobile Number Account creation and communication Yes
NID / Passport Identity Verification (KYC) Yes for withdrawal
Payment Information Deposit & Withdrawal Process Yes
IP address Security & Fraud Prevention Automatic
Cookie data Improving your experience Optional

3. Use of Information

Bd9998 uses the information it collects solely for the following purposes:

  • Account management: To create your account, handle login, and ensure account security.
  • Payment Processing: To ensure deposits and withdrawals are processed correctly.
  • KYC verification: To verify identity in accordance with international AML policies.
  • Customer Support: To resolve your issues and answer your questions.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze usage patterns and improve the overall platform experience.
  • Legal compliance: To comply with applicable laws and regulations.

Assurance: bd9998 never sells your data or shares it with third parties for advertising purposes.

4. Storage & Security

Bd9998 uses industry-standard technology to keep your data secure. Below is an overview of our security measures:

  • 256-bit SSL/TLS Encryption: All communication on the website and app is encrypted.
  • Encrypted database: Stored data is kept in encrypted format.
  • Firewall Protection: Multi-layer firewalls are active on our servers.
  • Access control: Only authorized personnel are permitted to access specific data.
  • Regular Audits: Security measures are regularly reviewed and updated.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.

Please Note: Never share your password or OTP with anyone. bd9998 will never ask for your password or OTP by phone or message.

5. Data Sharing Policy

Bd9998 does not share your personal information with third parties. However, limited sharing may occur in the following circumstances:

  • Payment Processors: Only the minimum required information is shared with payment gateways such as Mobile Banking, Nagad, or Rocket to process transactions.
  • Legal authorities: To comply with legal obligations under court orders or government directives.
  • Fraud Prevention: With relevant authorities in cases involving fraud or money laundering investigations.
  • Technology Partners: Technology providers engaged to operate the platform are bound by strict confidentiality agreements.

Outside the cases listed above, bd9998 does not share your information with any advertiser, marketer, or other third party, and never sells your data.

6. Cookies Policy

Bd9998 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

Cookie Types

  • Essential Cookies: Essential for login sessions and platform security; these cannot be disabled.
  • Functional cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Used to collect platform usage statistics; all data remains anonymous.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

Tips: You can manage cookies in Chrome or Firefox by going to Settings → Privacy → Cookies.

7. Your Rights

As a bd9998 account holder, you have the following rights:

Right to Access

Contact our support team to request details about the information we hold about you.

Right to Rectification

To correct inaccurate or outdated information, use the account settings or contact support.

Right to Erasure

You may request deletion of your data when closing your account, subject to legal obligations.

Right to Object to Processing

You may object to the use of your data for specific purposes — contact support to submit a request.

Data Portability

You may request a download of your account data.

Right to Opt Out of Marketing Communications

To stop promotional messages or notifications, update your preferences in the account settings.

To exercise any of your rights, email us at [email protected] or reach out via live chat. We aim to respond within 7 business days.

8. Policy on Minors

Bd9998 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Date of birth is verified at registration, and no one under 18 years of age is permitted to create an account.
  • Age is confirmed through the KYC verification process.
  • Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.

A note for parents: If you suspect that a minor in your household is using bd9998, please contact support immediately.

9. Data Retention Period

Bd9998 retains your information only for as long as necessary:

Data Type Retention Period
Account information (active accounts) For as long as the account remains active
Transaction Records Minimum 5 years (as required by law)
KYC documents 3 years after account closure
Support Messages 1 year after resolution
Logs & Session Data 90 days
Cookie data Until session ends or maximum 1 year

Upon a request to close your account, all data will be deleted within the specified timeframe, except where required by legal obligations.

10. Policy Changes

Bd9998 reserves the right to update this Privacy Policy at any time. If changes are made, you will be notified in the following ways:

  • The updated policy will be published on the website with a new effective date at the top of the page.
  • For significant changes, an SMS or app notification will be sent to the registered mobile number.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Advice: Visit this page regularly, especially before using your account, to stay informed about the latest policy.

11. Contact

For any questions, complaints, or rights requests regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: 24/7 support is available via the live chat option on the website or app.
  • Response time: Usually within 24 hours, maximum 7 business days.

Your privacy is our priority. bd9998 is committed to always being there for you.

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